Privacy Policy

Miisk is a product of Live Large LLC, a Utah limited liability company (“Miisk,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or communicate with us — including by phone call, SMS/text message, or email.

1. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, company name, and mailing address, provided when you book a demo, contact us, or sign up for our services.
• Communications data — the contents of calls, text messages, chats, and emails exchanged with us or handled by the Miisk service on behalf of our business customers. Calls handled by the Service may be recorded and are transcribed, and transcripts and summaries are stored so we can provide the service.
• Consent records — when you opt in to receive calls or text messages, we store evidence of your consent, including the consent language you agreed to, the page where you agreed, the date and time, and your device and browser information.
• Usage data — information about how you interact with our website and services, such as pages visited, features used, and device or browser information.
• Billing information — payment details processed by our payment providers when you purchase a subscription.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve the Miisk service, including answering calls and messages, qualifying leads, and booking appointments;
• Operate the AI features of the Service — the contents of communications are processed by artificial intelligence systems to generate responses, transcripts, and summaries;
• Respond to your inquiries and provide customer support;
• Send you service-related communications you have requested or consented to receive, including SMS/text messages;
• Process payments and manage your account;
• Comply with legal obligations and enforce our Terms of Service.

3. SMS/Text Messaging and Consent

If you provide your mobile phone number and opt in to receive text messages from us, we will use that number to send you the messages you signed up for (for example, appointment confirmations, replies to your inquiries, and service notifications). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP, and you can get help by replying HELP or contacting us at hello@miisk.com.

4. How We Share Information

We do not sell your personal information. We may share information only in the following limited circumstances:

• Service providers — vendors that help us operate the service, such as cloud hosting and database providers, telecommunications and messaging carriers, AI model and voice providers, email delivery services, and scheduling/CRM systems used by the business you are communicating with. These providers are bound by contractual confidentiality obligations and may use the information only to provide services to us.
• Our business customers — if you communicate with a business that uses Miisk, the contents of those communications are shared with that business.
• Legal requirements — when required by law, subpoena, or to protect the rights, property, or safety of Miisk, our users, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

5. Data Security

We use administrative, technical, and physical safeguards designed to protect your information, including encryption in transit and at rest, access controls, and regular security reviews. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.

7. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or receive a copy of your personal information, and to object to or restrict certain processing. To exercise any of these rights, contact us at hello@miisk.com. You may opt out of marketing emails via the unsubscribe link in any message, and opt out of text messages by replying STOP.

8. Children’s Privacy

Our services are intended for business use and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the effective date above. Material changes will be communicated through the service or by email where required.

10. Contact Us

Live Large LLC (Miisk)
Email: hello@miisk.com